Get in touch with us

Do you want to go paperless? Contact us! We will be glad to learn about your challenges and recommend suitable solutions. We would appreciate if you could let us know about the error via the dedicated customer support portal.

Inquiry, question, opinion

General information

At Mikrocop, we will use the above contact information for the purpose you expressed in the contact form message – in response to your inquiry, question, or opinion. Your contact information will lead to the fulfilment of this purpose, or within the limits of the limitation periods for obligations, which may arise from the processing of such personal data. You can find further information regarding the processing and protection of personal data and the exercise of your rights in our legal notice or by contacting our authorized data protection officer by mail or e-mail. You may file a complaint about the processing of personal data with the Information Commissioner of the Republic of Slovenia.

We are here for you every working day from 8 a.m. to 4 p.m. (CET/CEST).

T: +386 1 587 42 80
E: info@mikrocop.com

 

Help and customer support

Reporting errors

Please report any errors using a dedicated customer support portal.

This way we can provide you with shorter response times and a significantly higher level of security of your data than if you should sent it by email. You will have an overview of the processing and resolution of your claim.

Customer support

For help and support, we are available to you every working day between 7 a.m. and 4 p.m. (CET/CEST).

T: +386 1 587 42 82
E: podpora@mikrocop.com

Remote assistance

Sometimes we can provide remote assistance more quickly and more effectively. We use the ISL Light Remote Access tool, which you have to install yourself – if you so choose. We will provide you with a code to establish a secure connection with us when you launch the tool.

 

Data Protection Officer

We invite you to contact us regarding all issues related to the processing of personal data and the exercise of your rights under the applicable law governing the protection of personal data.

Sanja Žaubi, DPO
E: dpo@mikrocop.com

Mikrocop d.o.o.
Industrijska cesta 1
1000 Ljubljana
Slovenia


Mikrocop in Slovenia

MIKROCOP d.o.o.
Industrijska cesta 1, 1000 Ljubljana, Slovenia

Registration number: 5346410
VAT number: SI96627751

Company CEO: Simona Kogovšek

T: +386 1 587 42 80
F: +386 1 587 42 99
E: info@mikrocop.com

Location

Mikrocop headquarters are located in the immediate vicinity of the BTC business park and shopping center.

 

 

Mikrocop in Croatia

Mikrocop d.o.o.
Jadranska 20 a, 52470 Umag, Croatia

Registration number: 3834182
VAT number: HR95322915133

Company CEO: Klemen Klinar

T: +385 52 75 15 79
F: +385 52 72 22 32
E: info-hr@mikrocop.com

Location

Our Zagreb office is located at Budmanijeva 1, near the bus station.

Mikrocop in Bosnia and Herzegovina

MIKROCOP BH d.o.o.
Industrijska zona Luka Ilijaš, 71380 Ilijaš, Bosnia and Herzegovina

Registration number: 4201266550006
VAT number: 201266550006

Company CEO: Aid Kulić

T: +387 33 941 201
F: +387 33 941 213
E: info-bh@mikrocop.com

Location

The headquarters of Mikrocop BH are located in Industrijska zona Luka Ilijaš.