Keeping you up-to-speed with digitalization trends. Addressing challenges of efficient and compliant digital business. Stay tuned!
Some time ago I wrote about psychological security and, just as I did then, I will start off by sharing a quote by Amy Edmondson, who developed the concept of psychological security more than twenty years ago. “To achieve excellence in a complex and uncertain business environment, people need to work and learn together”.
With the increasing importance of data that is becoming the 'new oil', as well as the increasingly strict rules relating to the storage and management of documentation, archiving can become a complex and risky process if not approached in a professional and considered manner.
As our reality becomes more and more digital, practically all industries are faced with the pressing need to digitize its electronic documents. This has pushed to the foreground the issue of electronic document storage and its legal compliance. In healthcare, legally compliant electronic storage is particularly essential since health records contain sensitive personal information that is protected by law and can be accessed by authorized personnel only.
Implementation of digital technologies is a priority investment and a pressing task for companies worldwide. In fact, digitalization has become a precondition for successful market performance of most businesses, regardless of their size. At first glance SMEs seem to face different digitalization challenges but a detailed study shows that these businesses in fact need the same solutions as their larger peers but often lack the resources, both human and financial, to put them in place. On the other hand, SMEs are highly flexible by definition which means they can be quicker and more agile when implementing change.
A large majority of businesses and other organizations are busy digitizing their operations. Until recently digitalization has been viewed as a matter that primarily concerned in-house IT teams and was not of much interest to the management, but now the situation has changed. Today many directors are actively involved in the digitalization – according to a survey we conducted among large and medium-sized companies in 2017, this share is about 50%, a considerable increase from a similar study carried out ten years ago.
The developments we have witnessed over the last two years have shaken our society, and the entire world, to the core. There have been changes, and changes are something that people are eager to avoid. We like to dwell in the familiar, feeling safe in our bubble although we know that great potential awaits outside our comfort zone. Well, in these times, the fear of change not a good thing to hold on to.
The success of the digitalization on the inside, where the organization strives to tame the data chaos and improve the efficiency of its operations, and on the outside, where it focuses on enhancing its customer experience and adapting to the challenges of the digital transformation, depends on how effectively the organization has implemented the key building blocks of digital business.
The pandemic has fundamentally and permanently changed workplace conditions and working from home has gone from an occasional practice to everyday reality. Organizations around the globe were forced to move their employees to their home offices practically overnight. Digitalization quickly became a household term and some companies thought they would have it covered once they had purchased enough laptops and Zoom user licenses. Soon they realized that it was just the first step in a long journey and that the pandemic has created many more complex challenges.
The definition of anachronism is a person or thing that is placed in a time period or circumstances where it does not fit. Transfer of actions or rules from paper-based to digital operations, without considering the potential of digital, is an anachronism.