WHY ENTRUST YOUR INCOMING MAIL TO THE EXPERTS
Incoming mail is often the first bottleneck in a business process. Managing it involves much more than simply digitizing documents. It is an organized and controlled process of receiving, registering, sorting, digitizing and routing documents to the right people. In organizations handling large volumes of documentation, inefficient processes can lead to delays, additional costs and poor traceability. By outsourcing your incoming mail management, you can accelerate document flows, improve security and establish consistent processes across your organization.
By managing and digitizing incoming mail, we capture documents as soon as they arrive, automatically identify key data and route them into the appropriate business processes. Employees can start working with them immediately, regardless of whether a document arrived by post, email or another channel.
HOW MAIL DIGITIZATION WORKS
COLLECTION
of incoming mail
REGISTRATION
and opening of mail
DIGITIZATION
of documents and data capture
DELIVERY
of incoming mail
LEAVE INCOMING MAIL MANAGEMENT AND DIGITIZATION TO THE EXPERTS
Incoming mail is often the starting point of a business process. To get documents to the right people and into further processing as quickly as possible, registration, digitization and data capture need to be accurate, fast and reliable.
At Mikrocop, we manage the entire process – from collecting and registering incoming mail to professional digitization, intelligent data capture and delivering documents in the agreed digital format. Where required, we can also integrate them into InDoc EDGE or other business systems, enabling the next steps in your business processes to begin without delay.
With more than 50 years of experience in document management, we provide a secure, traceable and reliable service tailored to your business processes. You focus on your business – we take care of efficient incoming mail management and digitization.
WHY DIGITIZE YOUR INCOMING MAIL?
Faster processing
Digitized mail is immediately ready for further processing, allowing business processes to start sooner.
Transparency and traceability
Every document is registered, digitally accessible and easy to track throughout the entire process.
Less administrative work
Automated data capture reduces manual data entry and gives employees more time to focus on higher-value tasks.
Greater efficiency
Less paper, fewer delays and faster information flows make everyday work more efficient.
SUCCESS STORIES FOR A DIGITAL FUTURE
By outsourcing our incoming mail management, we have simplified document handling, accelerated access to information, and improved the efficiency of our internal processes. Mikrocop ensures a reliable, secure, and fully traceable process – from receiving and digitising incoming mail to seamlessly integrating it into our business processes.– Aleš Pavlovič, Central Procurement Department Manager, Generali zavarovalnica
FREQUENTLY ASKED QUESTIONS
Can you digitize only part of our incoming mail?
Yes. We tailor the service to the way your organization works. We can digitize all incoming mail or only selected document types, such as invoices, contracts, HR documents or other business documentation.
How quickly are documents available in digital form after they are received?
This depends on the agreed service model and your requirements. Documents can be digitized and delivered within a very short time after receipt, allowing the relevant business processes to start sooner.
Do we have to use InDoc EDGE?
No. We can deliver digitized documents by email, through another agreed channel, or integrate them into InDoc EDGE or another document management or business system you already use.
What happens to the original paper documents?
We can return the original documents to you, store them as agreed, or manage their further processing in accordance with your internal policies and applicable legislation.
How do you ensure document security and confidentiality?
We use secure and controlled procedures when processing incoming mail to ensure traceability, document protection and handling in accordance with the agreed security requirements and applicable legislation.
Can digitized mail be automatically integrated into our business processes?
Yes. Where required, we classify documents, capture key data and integrate them into InDoc EDGE or other business systems, where they can move directly into the next stage of processing.
Can you also manage our outgoing mail?
Yes. In addition to managing incoming mail, we can also take care of your outgoing mail. We check outgoing items, register them and prepare them for dispatch before handing them over to Pošta Slovenije every business day. This gives you a single, organized process for both incoming and outgoing mail.
Want to speed up your incoming mail processing?
Leave incoming mail management and digitization to us, so your team can focus on higher-value work.



