Organizations that are very committed and strategic in their digital transformation are paving the way for new revenue streams they could not even imagine, let alone anticipate, a few years back.
In my first life, I was an IT guy. I developed and implemented ERP systems. Then I became a business analyst – a link between business functions and informatics. For the past 10 years, I have been researching business laws in the digital economy and studying their impacts on organizations and their customers. The "upgrade" is significant.
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