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The challenges brought about by GDPR cannot be resolved overnight as they require more significant adaptation of business processes, implementation of IT solutions and raising the awareness of employees about the personal data protection.
When it comes to digital transformation, the most critical task is to transform the corporate culture and employee habits. Here at Mikrocop we had a chance to experience that first hand when we were digitizing our own operations.
Digital business is pushing customer trust very high on its agenda. However, in order to achieve the desired level of customer trust, organizations need to ensure a certain level of information security. Put simply, our bottom line depends on our spend towards information security.
The implementation of the GDPR has imposed another task: the need to appoint the Data Protection Officer. This previously unknown term has suddenly been put at the center of debates, dilemmas and challenges to meet all the requirements of the GDPR.
For the last 20 years we have been listening to people saying that paper has no future, but office use still makes up one quarter of world paper consumption. Paper documents are a reality and will continue to be with us for some time.
If we have only implemented the most critical adaptations to personal data protection systems, it is now high time to define the long-term strategy. Personal data protection is not a state we reach but a live and dynamic process that must be monitored, optimized and supervised all the time.
Can you imagine having to change the way you work overnight? Probably, it would be quite stressful. Whenever we intend to implement some changes, we should approach the matter carefully, making sure we engage all employees.
Digital transformation is first and foremost a business challenge and significantly more than just investing in the latest information solutions. It is necessary to be aware of the intertwining and interdependence of technology, processes and business models, as well as that of employee behaviour.